CosmoExperience facilitates wholesale orders between international buyers and Brazilian beauty brands. The following information outlines how shipping and logistics work on our platform.
Once an order is confirmed and payment is received, it is forwarded to the relevant brand or brands for fulfilment. Standard order processing time is 3 to 7 business days from payment confirmation, depending on the brand and order volume.
For large volume orders or orders involving multiple brands, processing times may be extended. Our team will communicate any delays promptly.
Orders are shipped from Brazil via international freight carriers. Shipping methods depend on destination, weight, and volume. Options include express air freight, standard air freight, and sea freight.
Costs are calculated based on shipment size, destination, and method. CosmoExperience does not mark up shipping costs — you pay carrier rates plus handling fees.
Express: 3–7 business days; Standard air: 7–14 business days; Sea freight: 25–45 business days. Subject to customs and external factors.
Buyers are responsible for all import duties, taxes, and customs fees. We recommend verifying local regulations before ordering.
Includes invoice, packing list, and certificate of origin. Additional documents available upon request.
Tracking details are sent via email after dispatch.
Bank transfer (T/T), credit/debit cards, and secure gateway. L/C available for large orders.
Full payment in advance. Net terms may be discussed for established buyers.
Orders invoiced in USD unless agreed otherwise.
All payments processed via PCI-DSS compliant systems.
Detailed invoices issued for all orders.